USA Sports Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Shipping & Delivery4.2
- Customer Service4.4
- Price & Quality4.6
- Return Policy4.3
Recent Customer Reviews (14)
Jan Nagel
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Leon Whittaker
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Connor Sutton
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Patrick Thalberg
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Oliver Harrison
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Donna Austin
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William Emerson
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Ralf Kastner
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Jennifer Ashton
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Frank Roth
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USA Sports Pros & Cons
Pros
1
High Customer Satisfaction: USA Sports has an average score of 4.71 with 1024 customers rating them as excellent.
2
Reliable Shipping: 95% on-time delivery and 98% accurate and undamaged orders.
3
Efficient Customer Service: Queries resolved under an hour via telephone, email, or live chat.
4
Easy Returns Process: Customers find the returns process easy.
5
Quick Turnaround: Products are dispatched same working day from the UK.
6
Customer Service Quality: Positive reviews highlight quick turnaround and excellent customer service.
7
Wide Selection of Official Gear: Offers a wide range of official gear from the NFL, NHL, NBA, MLB, NCAA, and F1.
8
Same-Day Shipping: Provides same-day shipping across the UK, Europe, and internationally, ensuring timely delivery of products.
9
Customer Satisfaction: Committed to quality and customer satisfaction, with a focus on providing authentic and licensed sports merchandise.
10
Pop-Up Events and Shopping Centers: Organizes pop-up events and shopping center pop-ups across the UK, including international events like the one in Frankfurt, Germany.
11
Resilience During Challenging Times: Demonstrated resilience during the COVID-19 pandemic and Brexit, continuing to support customers and evolve the business.
12
Employee Growth and Development: From a single employee in 2013 to employing permanent and temporary staff, the company has grown its team alongside the business.
13
New Developments and Future Growth: Continues to grow awareness and exposure for the USA Sports brand, with new and exciting developments in the future.
14
Employee Benefits: Offers various employee benefits, including insurance benefits, retirement benefits, and a vacation policy, as reported by employees on Glassdoor.
15
Customer Support: Grateful for the continued support of loyal customers, highlighting the importance of customer relationships in the company's success.
16
International Reach: Operates with a warehouse in the Netherlands to provide better service to EU customers, showcasing its international reach.
CONS
1
Occasional Stock Issues: There have been instances where items were out of stock, but the company quickly communicated and offered alternatives.
USA Sports Features and Benefits
Features
Wide Selection of Official Gear
Offers a wide range of official gear from the NFL, NHL, NBA, MLB, NCAA, and F1.
Same-Day Shipping
Provides same-day shipping across the UK, Europe, and internationally, ensuring timely delivery of products.
High Customer Satisfaction
Average score of 4.71 with 1024 customers rating them as excellent.
Reliable Shipping
95% on-time delivery and 98% accurate and undamaged orders.
Efficient Customer Service
Queries resolved under an hour via telephone, email, or live chat.
Easy Returns Process
Customers find the returns process easy.
Quick Turnaround
Products are dispatched same working day from the UK.
Pop-Up Events and Shopping Centers
Organizes pop-up events and shopping center pop-ups across the UK, including international events like the one in Frankfurt, Germany.
International Reach
Operates with a warehouse in the Netherlands to provide better service to EU customers.
Authentic and Licensed Merchandise
Committed to quality and customer satisfaction, with a focus on providing authentic and licensed sports merchandise.
Specializes in Officially Licensed Apparel
Specializes in officially licensed NFL, NHL, MLB, and NBA apparel and headwear, making it a perfect destination for fans of these sports.